Privacy Policy

1. Who We Are

Go Hopping operates a car rental comparison platform based in Reykjavík, Iceland. We are the data controller for personal data collected through our website. You can contact us at support@gohopping.test.

2. Data We Collect

We collect the following categories of personal data:

• Contact information: name, email address, phone number
• Booking details: travel dates, pickup and dropoff locations, vehicle preferences
• Driver information: date of birth, driving licence number, licence country, flight number
• Payment data: processed securely by our payment provider — we do not store card numbers
• Usage data: pages visited, browser type, device information, and IP address

3. How We Use Your Data

We use your personal data to:

• Process and confirm vehicle bookings
• Communicate booking confirmations, reminders, and updates
• Share necessary details with the rental supplier to fulfil your reservation
• Respond to support enquiries and manage cancellations
• Improve our website and services
• Comply with legal obligations (e.g., tax and accounting records)

4. Cookies & Local Storage

We use cookies and browser storage to operate our site and, where you give consent, to improve your experience. When you first visit, a consent banner lets you accept, reject, or customise each category.

Essential (always active)

• caren_session — server-side session cookie for authenticating with our vehicle search API. Expires after 20 minutes of inactivity.
• bookingConfirmation — session storage used to display your confirmation details after completing a booking. Cleared when you close the tab.
• gohopping_consent — stores your cookie preferences so we can respect your choices. Expires after 12 months.

Functional (requires consent)

• preferredCurrency — local storage entry that remembers your selected display currency between visits.

Analytics (requires consent)

We do not currently use analytics cookies. If we add them in the future, they will require your consent before activation.

Marketing (requires consent)

We do not currently use marketing or advertising cookies. If we add them in the future, they will require your consent before activation.

You can change your cookie preferences at any time using the “Cookie Settings” link in our website footer.

5. Third-Party Sharing

We share personal data only with the car rental supplier you've selected, our payment processor, and any service providers who assist us in operating the platform (e.g., hosting, email delivery). We do not sell your personal data to third parties.

6. Data Retention

We retain booking-related data for up to 3 years after your rental period ends, in line with legal and accounting obligations. Contact form submissions are retained for up to 12 months. You may request earlier deletion at any time.

7. Your Rights

Under the General Data Protection Regulation (GDPR) and Icelandic data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a portable copy of your data in a structured format
• Lodge a complaint with the Icelandic Data Protection Authority (Persónuvernd)

To exercise any of these rights, email us at support@gohopping.test.

8. Security

We implement appropriate technical and organisational measures to protect your personal data, including encrypted connections (HTTPS), secure session handling, and restricted access to personal data within our organisation.

9. Changes to This Policy

We may update this privacy policy from time to time. Significant changes will be communicated via our website. The "Last updated" date at the top indicates the most recent revision.

Contact

For privacy-related enquiries, contact us at support@gohopping.test or call +354 571 6200.